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Evidence Guide: TLIX0017X - Manage supply chain mass customisation

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIX0017X - Manage supply chain mass customisation

What evidence can you provide to prove your understanding of each of the following citeria?

Determine mass customisationstrategy

  1. Supplier locations, including those in geographic regions close to customer concentrations, are identified
Supplier locations, including those in geographic regions close to customer concentrations, are identified

Completed
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Technical criteria for mass customisation in the supply chain are determined

Completed
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Supply chain stakeholders and customer relationships are mapped

Completed
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Collation of stakeholder and customer information to inform supply chain mass customisation is validated

Completed
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Mass customisation strategy, including Key Performance Indicators (KPIs), is confirmed

Completed
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Responsibility and level of authority for digital supply chain mass customisation is verified

Completed
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Managemass customisationstrategy

  1. Mass customisation strategy and KPIs are communicated to supply chain stakeholders
Mass customisation strategy and KPIs are communicated to supply chain stakeholders

Completed
Date:

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Supply chain policies and procedures, including knowledge exchange protocols, are implemented to support mass customisation

Completed
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Stakeholder relationships are managed, in accordance with supply chain procedures, using real time links

Completed
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Product configuration and delivery options are implemented in the supply chain to support mass customisation

Completed
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Inventory and ordering systems and replenishment cycles in the supply chain are synchronised to support mass customisation

Completed
Date:

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Customer satisfaction, complaints, product returns and delivery times are monitored to ensure mass customisation KPIs are being met

Completed
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Report on mass customisation outcomes

  1. Data related to mass customisation is analysed, in accordance with supply chain procedures
Data related to mass customisation is analysed, in accordance with supply chain procedures

Completed
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Mass customisation strategy and KPIs are reviewed, using lean and agile principles

Completed
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Report on mass customisation outcomes is prepared and presented to approved stakeholders

Completed
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Continuous improvement activities to support supply chain mass customisation are documented

Completed
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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria on at least one occasion and includes

analysing mass customisation data

collecting and analysing supply chain customer and stakeholder information

communicating mass customisation strategy and Key Performance Indicators (KPIs) to stakeholders

confirming technical criteria to support mass customisation

determining mass customisation strategy and KPIs

documenting continuous improvement activities

identifying supplier locations

implementing product configurations and delivery options

implementing supply chain policies and procedures, including knowledge protocols, that support mass customisation

managing stakeholder relationships using real time links

mapping stakeholders and customer relationships in supply chains

monitoring customer satisfaction, complaints, product returns and delivery times

reviewing and reporting on mass customisation strategy and KPIs

reviewing mass customisation strategy and KPIs using lean and agile principles

synchronising inventory and ordering system and replenishment cycles.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria and includes knowledge of

circular economy principles in relation to addressing sustainable practices in supply chain mass customisation

collaborative relationships and real time links in supply chains that support mass customisation

collation of supply chain stakeholder and relationship maps

collection and analysis of data and customer information

communication methods and tools

continuous improvement principles

customer satisfaction, complaints, product returns and delivery time monitoring

lean and agile principles

mass customisation strategy and Key Performance Indicators (KPIs)

policies and procedures, including knowledge protocols, to support mass customisation

product configuration and delivery options

review and report requirements

supplier locations to support mass customisation

supply chain stakeholders

synchronisation of inventory and ordering systems and replenishment cycles

technical criteria to support mass customisation.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.